Box Office App Login Issue Identified.

Incident Report for See Tickets US

Postmortem

https://flavorus.atlassian.net/wiki/spaces/TEC/pages/2000748786/Incident+12+15+2022+12+20+2022+-+Legacy+Web+Servers+Active+Directory+Issue

Posted Dec 28, 2022 - 10:45 PST

Resolved

This issue has been resolved and the connection issues has been solved. Thank you for your patience while our team worked on this issue.

Posted Dec 20, 2022 - 12:49 PST

Identified

We identified an issue that is causing some users to encounter issues using our Box Office application logging in. We're working to restore it as quickly as possible.

Posted Dec 20, 2022 - 11:43 PST

This incident affected: Client Back Office.